99 bt's Privacy Policy — Your information is safe with us

1 What information we collect

We collect various types of information when you create an account or use services on the 99 bt platform. This is done solely to provide you with a better and safer experience.

Information provided directly by you:

• Name, date of birth, and gender
• Mobile number and email address
• Home address and city
• National ID (NID) or Passport Number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, or bank account)
• Password (stored in encrypted form; no one can view it directly)

Automatically collected information:

• IP address and device type
• Browser name and version
• Time spent on each page of the platform
• Login and logout timestamps
• Gaming history, bet amounts and outcomes
• Transaction records and amounts

Information Received from Third Parties:

• Transaction confirmation from payment gateway
• Verification results from identity verification agencies
• Risk assessment from fraud prevention systems

2 Why we collect your information

Under 99 bt's Privacy Policy, we collect and use your information only for specific, legitimate purposes. Here is a detailed breakdown of why each type of data is used:

We never sell your information to advertisers or marketing companies. The 99 bt Privacy Policy is clear: data is used solely for service operations and security.

3 Cookies and Tracking Technologies

The 99 bt website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site.

The cookies we use:

• Essential cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which parts of the site are used most, helping us improve our services.
• Security Cookies: Helps detect fraudulent activity.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit certain services. 99 bt never uses third-party advertising cookies.

4 Data Sharing with Third Parties

99 bt never sells your personal information. However, limited data may be shared with trusted partners to operate our services. All such sharing is governed by strict confidentiality agreements.

Who your information may be shared with:

• Payment Processor: bKash, Nagad, Rocket, and banking partners — for transaction processing only
• Identity Verifier: Third-party verification agencies for KYC completion
• Fraud Prevention Service: Specialized security agencies for fraud detection
• IT infrastructure partners: Server hosting and cloud service providers (in encrypted form)
• Legal authorities: Upon valid requests from government or regulatory authorities

In each of the above cases, only the minimum necessary information is shared — not your full profile. 99 bt's Privacy Policy follows the principle of data minimisation: only what is needed, nothing more.

5 Data Storage & Security Measures

99 bt uses industry-standard technology to protect your information. Here is an overview of our security measures:

• Across all data transfers 256-bit SSL/TLS Encryption Is used
• Password bcrypt hashingSecured via — not readable directly
• Sensitive Information With AES-256 Encryption Stored in the database
• Regular third-party Security Audit Is carried out
• For controlling database access Role-Based Permission System Is used
• Suspicious login attempts and unauthorized access are blocked automatically

Data Retention Period:

• Active account data: retained for as long as the account remains active
• After account closure: up to 5 years, as required by legal obligations
• Financial transaction records: 7 years, in accordance with international Anti-Money Laundering (AML) regulations
• Log files & technical data: up to 90 days

Once the retention period expires, data is securely deleted or anonymized. 99 bt never holds your information longer than necessary.

6 Your Privacy Rights

Under 99 bt's Privacy Policy, you have several important rights over your own information. You may exercise these rights at any time:

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request. In some cases, legal obligations may prevent us from fulfilling certain requests.

7 Children's Privacy

99 bt is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

If a parent believes their child has created an account, please contact our support team immediately. We will act promptly to close the account and delete all associated data.

8 Privacy Policy Updates

99 bt may update this Privacy Policy when necessary — due to changes in law, the addition of new services, or technical reasons. For significant changes, we will notify you via your registered mobile number or display a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please check this page regularly to view the latest version.

9 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Response Time: Within 30 business days

Our dedicated privacy team reviews every request carefully and works to resolve it as quickly as possible.