99 btTerms & Conditions of — Please read before using the platform

1 General Terms

99 bt is an internationally licensed online gaming platform. These Terms & Conditions form a legal agreement between 99 bt and its users. By browsing the website, creating an account, or participating in any game, you agree to be bound by these terms.

All 99 bt services — Sports Betting, Live Casino, slot games, crash games, lottery, and other gaming products — are governed by these same Terms & Conditions. Certain products may have additional rules, which will be clearly stated on that product's page.

If any part of these terms is unclear or you have questions, please contact our 24/7 customer support team. We are ready to assist you with any queries.

2 Account Registration

To open an account with 99 bt, you must register with accurate and complete information. Each person may only hold one account. If multiple accounts are found under the same individual, all accounts will be terminated and balances may be forfeited.

What you need to register:

• Accurate name, date of birth, and contact details
• A valid mobile number that can be verified
• A strong password not used on any other platform
• Confirmation that you are at least 18 years of age

You are solely responsible for the security of your account. Never share your password, and always log out when using a public device. Report any suspicious activity to us immediately.

3 Age Verification & Identity Confirmation

99 bt is strictly for users aged 18 and above. As part of our KYC (Know Your Customer) process, we may request identity verification documents at any time. These may include:

• Copy of National ID (NID) or passport
• Utility bill or bank statement as proof of address
• Proof of payment method ownership

Failure to provide the required documents within the specified timeframe may result in a temporary or permanent account restriction. If an account belonging to someone under 18 is identified, all deposits will be refunded, but any winnings will be voided.

4 Deposit & Withdrawal Rules

Deposits and withdrawals on 99 bt are available via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is BDT 200 and the minimum withdrawal is BDT 500.

Deposit Terms:

• Only use payment methods registered in your own name
• Deposits are usually instant; if delayed, please wait up to 1 hour
• For failed transactions, contact your bank or mobile banking provider first
• Deposits from cryptocurrency or third-party wallets are not accepted

Withdrawal Terms:

• Withdrawals are typically processed within 15 minutes to 24 hours
• Identity verification is mandatory before your first withdrawal
• Winnings from bonuses require wagering conditions to be met before withdrawal
• Withdrawals will be held and investigated in cases of suspicious activity

5 Bonus & Promotion Terms

99 bt regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the respective promotion page. General bonus terms are outlined below:

• Each bonus may only be claimed once, unless otherwise specified
• Withdrawing bonus winnings requires meeting a specific wagering requirement (typically 10x to 30x)
• Bonus balance cannot be withdrawn directly
• Bonuses will be automatically cancelled upon expiry
• Using multiple accounts or false information to claim bonuses will result in forfeiture of all bonuses
• Bonus balance usage may be restricted on certain games

99 bt reserves the right to modify, suspend, or cancel any bonus or promotion. Check our promotions page regularly for the latest updates.

6 Betting Rules

The following rules must be followed when using Sports Betting, live betting, and gaming services on 99 bt:

• Once a bet is confirmed, it cannot be changed or cancelled
• 99 bt reserves the right to void bets placed at abnormal odds resulting from a technical error
• If a match or event is cancelled, the bet amount will be refunded
• Live betting may be subject to delays, which can affect outcomes
• Maximum payout limits apply per bet category
• 99 bt reserves the right to investigate any suspicious betting patterns

Slots and casino games use an RNG (Random Number Generator) that is certified by third-party auditors. The RTP (Return to Player) for each game is listed on its respective game page.

7 Prohibited Activities

The following activities are strictly prohibited on the 99 bt platform. Violations will result in immediate account termination and forfeiture of all balances:

• Opening multiple accounts under the same person
• Using another person's account or sharing account access
• Exploiting the bonus system for unfair advantage (bonus abuse)
• Using software or bots to play games
• Using the platform for money laundering or illegal financial transactions
• Intentionally exploiting system vulnerabilities or bugs
• Collusion or match-fixing against other users
• Operating an account using a false identity or fraudulent information

8 Account Suspension & Restrictions

99 bt reserves the right to temporarily or permanently suspend an account in the following circumstances:

• Violations of Terms & Conditions
• If identity verification is not completed within the required timeframe
• In cases of suspicious transactions or suspected fraud
• If a user requests self-exclusion
• Under instruction from legal or regulatory authorities

You may also request account closure at any time. Any verified balance can be withdrawn before closure, though bonuses with unmet wagering requirements will be forfeited.

9 Responsible Gaming

99 bt is firmly committed to responsible gaming. Gaming is meant to be enjoyable — to ensure it does not lead to financial or personal harm, we provide a range of tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit for a defined period
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break from gaming for a set period of time
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

If you feel that gaming is having a negative impact on your life, visit our Responsible Gaming page and reach out to our support team for help.

10 Privacy & Data Protection

99 bt takes the privacy of your personal information seriously. We collect, use, and store your data in accordance with our Privacy Policy. In summary:

• Your personal information is never sold to third parties
• All data is secured with 256-bit SSL encryption
• Data may be used on a limited basis for service improvement and legal compliance purposes
• You have the right to access, correct, or request deletion of your personal data

For more details, visit our Privacy Policy Read the page.

11 Right to Amend Terms

99 bt may update or amend these Terms & Conditions at any time. Users will be notified of significant changes via their registered mobile number or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

12 Dispute Resolution

If you have a dispute with 99 bt, please contact our customer support team first. Most issues can be resolved quickly. If support cannot resolve the matter, a formal complaints process is available.

• An initial response will be provided within 7 business days of receiving a complaint
• Complex cases may take up to 30 days to resolve
• If no resolution is reached by both parties, the matter will be settled through international arbitration

These Terms & Conditions are governed by international gaming law and the regulations of 99 bt's licensing authority.