Safe Gaming Pledge

99 btResponsible Gaming at — Keep it fun, keep it in control

Gaming should be entertainment — not a source of stress or addiction. 99 bt believes every player should know their own limits. We give you all the tools you need to play safely and responsibly.

18+ Age Restriction
24/7 Support
100% Transparent Policy
5 Protection Tools
99 bt's Commitment
Responsible Gaming Certificate
  • We do not allow anyone under 18 to open an account
  • We provide deposit and betting limit controls
  • Self-exclusion and break options are always available
  • Dedicated support and resources for problem gamblers
  • We promote awareness about gaming addiction
Age Verification (18+) is Mandatory
Set Session Time Limit
Deposit Limit Control
Self-Exclusion Feature
24/7 Support Team

What is responsible gaming and why does it matter?

Responsible gaming means enjoying online gaming as entertainment while staying within your personal limits. At 99 bt, we believe that with the right mindset and planning, online gaming can be a genuinely fun experience. However, when gaming goes beyond healthy boundaries, it can have a negative impact on your personal and family life.

Online gaming is growing fast in Bangladesh, but many people are unaware that excessive gaming can develop into an addiction. 99 bt's responsible gaming policy is here to keep you informed and in control. We want you to stay healthy and happy in the long run.

Core principle: Gaming should always be for entertainment — not as a source of income or a way to solve financial problems. If you feel gaming is having a negative impact on your life, seek support immediately.

Golden Rules of Safe Gaming

For responsible gaming at 99 bt, we recommend following a few core guidelines. These will help keep your gaming experience healthy and enjoyable:

  • Only wager an amount you can afford to lose without it affecting your daily life.
  • Set a fixed budget for gaming each day or week and stick to it.
  • Never chase losses by placing bigger bets after a loss — this is one of the earliest signs of addiction.
  • Set a time limit for your gaming sessions and take a break once that time is up.
  • Avoid gaming while under the influence of alcohol or when you are under mental stress.
  • Stay socially connected with family and friends — don't let gaming become a source of isolation.
  • Be satisfied with a win — do not chase more bets out of greed.

Set deposit and betting limits

On the 99 bt platform, you can set your own deposit and betting limits. This is one of the most effective ways to play responsibly. Once a limit is set, it cannot be increased before the designated period ends — but it can be lowered at any time.

Limit Type Description Effective from
Daily Deposit Limit Maximum amount you can deposit per day Instant
Weekly Deposit Limit Maximum total deposit amount per week Instant
Monthly Deposit Limit Maximum total deposit amount per month Instant
Session Time Limit Maximum continuous play duration Instant
Betting Limits Maximum amount per bet Instant
Loss Limit Auto-pause on reaching a loss limit Instant

Self-Exclusion — A powerful tool to protect yourself

If you feel you need a break from gaming — whether short-term or a complete step back — use 99 bt's self-exclusion feature. You can temporarily or permanently close your account for a chosen period, from 1 week up to permanently.

Once self-exclusion is activated, your account cannot be reactivated until the exclusion period ends. It is a powerful tool for strengthening your resolve. Taking this step is not a sign of weakness — it takes real courage.

Keep in mind: No promotions or bonus offers can be claimed while self-exclusion is active. To reactivate your account after the exclusion period, please contact support.

Minor Protection

99 bt is strictly for users aged 18 and above. Age verification is required when opening an account. If minors are present in your household, please keep your account and devices secured from them.

  • Use a password or PIN lock on your device.
  • Do not save passwords in gaming apps or browsers.
  • Do not hand over a logged-in device to anyone under the legal age.
  • Never share your account details with anyone.

What is gaming addiction and what are the signs?

Gaming addiction occurs when a person cannot stop gaming despite negative consequences. It is a recognised mental health condition. In 99 bt's responsible gaming guidelines, we want to help you recognise the signs so that you or a loved one can seek help at the right time.

Good news: Gaming addiction is treatable. With timely help and the right steps, recovery is possible. 99 bt is here for you.

Quick Links
Need help?

If gaming feels like it is getting out of control, act now. Our support team is available 24/7.

Live Chat
Available on the platform 24/7
Gaming Budget Calculator

Spend no more than 5% of your monthly income on gaming. For example, if you earn BDT 20,000 a month, your gaming budget should be no more than BDT 1,000.

Recommended Monthly Limit
Up to 5% of income
Not a single BDT beyond entertainment

Problem Warning Signs Recognise

If you notice these signs, take steps toward responsible gaming or seek help.

Overspending

You keep spending beyond your planned budget and find yourself unable to stop.

Chasing losses

Chasing losses by placing bigger bets after a loss.

Growing Social Withdrawal

You are spending more time gaming and less time with family and friends.

Disrupted sleep and daily routine

Skipping sleep, meals, or work because of gaming — this is a serious warning sign.

Emotional Distress

Experiencing excessive anger, depression, or anxiety when unable to game or after a loss.

Financial hardship

Gaming is leading to debt, draining your savings, or making it difficult to cover essential expenses.

Yourself Assessment Apply

Answer the following questions honestly. If more than 3 answers are "Yes", consider seeking help.

1

Do you spend more time or money on gaming than you originally planned?

2

Have you tried to stop gaming but found that you could not?

3

Do you feel restless or irritable when you are unable to game?

4

Do you hide your gaming activity from family or friends?

5

Has gaming caused harm to your work, studies, or relationships?

6

Have you been placing bigger bets repeatedly to try to win back lost money?

7

Have you ever borrowed money or been dishonest to fund your gaming?

Getting Help Step

If you feel you need help, follow the steps below.

1
Acknowledge

Acknowledging the problem is the first and most important step. It is not a sign of weakness — it takes real courage.

2
Activate Self-Exclusion

Log in to your 99 bt account to activate self-exclusion or contact our support team.

3
Tell Someone You Trust

Let a family member or close friend know what you are going through. Having a support system makes recovery much easier.

4
Seek Professional Help

Consult a mental health professional or counselor. Gaming addiction is treatable.

99 bt's Protection Tools

Tools and features we offer to support your responsible gaming.

Deposit Limit Control

Set your own daily, weekly, and monthly deposit limits. Once set, limits can only be lowered — they cannot be increased.

Session Timer

Set a maximum session length. Once the time is up, you will automatically receive a break reminder.

Loss Limit

Gaming will automatically stop once you hit a set loss amount. Protect yourself from financial harm.

Cooling-off period

Take a break from gaming for a set period — anywhere from 24 hours to several weeks.

Self-Exclusion Feature

Activate a long-term or permanent self-exclusion. During this period, access to your account will be completely suspended.

Gaming History Report

View detailed reports of your gaming patterns, spending, and time. Awareness is the first step to staying in control.

General Q&A

Answers to the most frequently asked questions about responsible gaming.

Yes, but not before the set period has ended. To reactivate your account after self-exclusion, you will need to contact the support team. For permanent self-exclusion, the account cannot be reactivated.

Limits can be lowered at any time and take effect immediately. However, increasing a limit requires a 7-day waiting period — this is in place to support your self-control.

Absolutely not. 99 bt is strictly for users aged 18 and above. Age is verified at registration, and any account may be subject to verification at any time.

Start by reaching out to the 99 bt support team — we will guide you through it. You can also speak with a nearby mental health professional or a trusted family member. Remember, asking for help takes real courage.

You can set a maximum session length for your play. Once the time is up, a break reminder will appear on screen. This is entirely optional but highly effective for responsible gaming.

Yes, all of 99 bt's responsible gaming tools — deposit limits, session timer, loss limit, cooling-off, and self-exclusion — are completely free and available to all registered users.
Responsible Gaming

Enjoy the game, within your limits — Play Responsibly at 99 bt

Get all the benefits of safe gaming in one place. Join 99 bt today and commit to playing responsibly.

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